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Home Service Club Review
In a Nutshell: The Home Service Club has a nationwide network of trusted technicians with an easy online claims process.
Home Service Club Review
In a Nutshell: The Home Service Club has a nationwide network of trusted technicians with an easy online claims process.
Home Service Club Review

Overview

Whether you have just purchased a home or you’re looking to save money, The Home Service Club (HSC) provides a smart way to cut costs on home systems and appliance repairs. If your water heater stops working or your plumbing shuts down, purchasing their home warranty plan in advance can save you thousands of dollars in repair.

The Home Service Club home warranty takes the stress out of home maintenance. Rather than paying hundreds of dollars to repair or replace systems out of pocket, you’ll pay a monthly subscription for The Home Service Club home warranty plan. Their packages cover all major home systems and appliances like air conditioning, heating, plumbing, and electric. They have a nationwide network of trusted technicians to quickly assist.

Packages

Anyone that has owned a home knows that expenses can pile up well beyond the cost of the home. In a home, you could have dozens of different systems and appliances. That can include central heating, electricity, air conditioning, kitchen appliances, a swimming pool, and beyond. Paying out of pocket for repairs can cost a pretty penny, especially when breakdowns happen unexpectedly.

With The Home Service Club home warranty, you pay a flat rate and deductible to cover the repairs of all of these items. Their nationwide network of technicians provide fast assistance so you can have someone trustworthy help when the unexpected occurs.

Standard Coverage

The Standard Coverage plan includes 18 essential systems and appliances in your home, with options to add more.

  • Refrigerators
  • Microwave Oven Built-In
  • Ovens Ranges Cooktops
  • Trash Compactor
  • Dishwasher
  • Garbage Disposal
  • Clothes Washer
  • Food Centers Built-in
  • Clothes Dryer
  • Freestanding Icemakers
  • Air Conditioning Systems
  • Water Heater
  • Heating Systems
  • Ceiling Fans
  • Plumbing Systems
  • Garage Door Opener
  • Electrical Systems

Comprehensive Coverage

The Comprehensive Coverage plan includes 33 systems and appliances. Plus, you can purchase optional add-ons as needed, including sprinkler systems, well pump, roof, pool and spa equipment, and more. In addition to those included in the Standard Coverage plan, the Comprehensive Coverage also includes:

  • Plumbing Stoppage Coverage
  • Ductwork
  • Whole House, Exhaust & Attic Fans
  • Recirculating Hot Water Pump
  • Gas Leaks
  • Telephone Wiring
  • Pest Control
  • Water Leaks
  • Whirlpool Motor & Pump Assemblies
  • Alarm Wiring
  • Central Vacuum(s)
  • Instant Hot & Cold Water Dispenser
  • Sump Pump
  • Smoke Detectors
  • Doorbells
  • Optional Coverage:
  • Roof Coverage
  • Jetted Bathtub
  • Well Pump
  • Sewage Ejector Pump
  • Pool/Spa
  • Water Softener
  • Freestanding Freezer
  • Sprinkler System / Home Irrigation System Line Coverage
  • Spa and Spa Heater
  • Freestanding additional Refrigerator
  • Refrigerator Built-In Units With Dual Compressors

Real Estate Home Warranty Plans

For those buying or selling their home, this plan is specifically designed for real estate transactions. The Home Service Club real estate home warranty has two plans available. The Standard Coverage covers 18 home systems and appliances, and their Comprehensive Coverage has more robust coverage. Both make a great option to protect your investment during real estate transactions and covers:

  • Undetectable Pre-Existing Conditions
  • Failure Due to Improper Installations
  • Lack of Routine Care & Maintenance
  • Refrigerant Reclaim, Recapture & Disposal
  • Code Violation Fees
  • Rust and/or Corrosion
  • Misuse
  • Permit Fees

Terms of Service

The Home Service Club covers the repair or replacement of your home’s systems and appliances that break down due to normal wear and tear. Keep in mind that they do have exclusions to repairs, and some issues may not qualify.

Before signing up, make sure to read the fine print, as The Home Service Club may not cover all issues with systems and appliances. Their website also has a sample contract, so you can get an idea of what’s covered. In addition, they detail coverage by each system and appliance on their website, making it easy to understand their policy before signing a contract.

Qualifying for a home warranty with The Home Service Club does not require a home inspection. In addition, their policy doesn’t place any age limits on your home systems and appliances to qualify.

In the event of a breakdown, you can submit a request online through your account or by calling (800) 601-1009. From there, a local technician will come to your home and determine if your home warranty covers the repair. If covered, you pay your Trade Service Call Fee, and the technician will either repair or replace the failed system or appliance. The Trade Service Call Fee works like a deductible and is a pre-set, one-time fee that you pay per claim.

Customer Support

The Home Service Club

305 Broadway 7th Floor New York, NY 10007

Telephone: (800) 601-1009

www.hscwarranty.com

If you have any questions or need support, The Home Service Club is available by email at hscwarranty.com or by phone at (800) 601-1009. Customers can also contact support through their online portal.

If a system or appliance breaks down, you won’t have to panic looking for a trustworthy, reliable repairman. The Home Service has a nationwide network of trusted technicians. In the event of a breakdown, you can easily submit a service request through your account or by calling (800) 601-1009. The Home Service Club will dispatch a local service provider to schedule an appointment at a time that’s convenient for you.

Home Warranty Pricing

The Home Service Club home warranty gives you the flexibility of choosing the coverage you need, based on your property and budget. Choose between the Standard or Comprehensive coverage options. Then, you can add-on coverage as needed for other household items like a pool, spa, water softener, well pump, and more—only pay for what you need!

Your cost will depend on the coverage plan, add-ons, and your property. You can get a free quote online or by calling 1-800-750-9443. Instead of shopping around for a repairman that charges full retail prices, you can save money by calling a technician within The Home Service Club’s trusted network. You could also benefit from special promotions, like one month free plus $75.

Although the provider has higher than average premiums compared to other home warranty providers, you benefit from reliable, nationwide coverage available in all 50 states and Washington DC. Keep in mind that in addition to your monthly premium, you could also pay up to $125 in fees for every trade service call.

Word on the Street

The award-winning provider has earned Best in Service 5 times by HomeWarrantyReviews.com. But, what do customers have to say about their experience? Customers like the easy claims process and knowledgeable technicians. It’s worth noting that the provider has received poor reviews from customers on Trustpilot and the Better Business Bureau. Some have complained about customer service and that their technicians take too long to respond to claims.

Bottom Line

The Home Service Club covers a wide range of home systems and appliances, plus optional add-ons to purchase as needed. Although service calls can cost up to $125 per claim, customers love their nationwide network of trusted technicians. Plus, The Home Service Club has an easy claims process. You can conveniently submit a service request through the online portal or by calling 1-800-750-9443.

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Home Service Club at a Glance
8.4 Editorial Score
Coverage options
9.0
Cover common items like HVAC, plumbing, electrical, and kitchen appliances, as well as pool equipment and septic systems
Claims process
9.0
Straightforward claims process, efficient system in place that allows for easy submission of claims
Cost
8.0
Annual premiums generally range from $400 to $600, with service fees (deductibles) around $95 per service call
Customer service
8.0
Customer support during standard business hours with more than one way to get in touch, including phone and email
Contractor network
8.0
Their network covers many areas, but there might be some limitations in remote locations
FAQs for Home Warranty
Purchasing a home warranty is the best way to protect yourself from expensive home and appliance repairs. To help you learn more about home warranties and how they work, we have compiled answers to some of the most commonly asked questions about home warranty plans.
What is a home warranty?
Similar to a warranty that comes with the purchase of a new phone, or piece of equipment, home warranties, cover home appliances and system repairs. Home warranties shield homeowners from the high cost of unexpected appliance breakdowns and system failures. They provide protection not just for your home, but for your budget and time as well.
How do they work?
What's great about home warranties is that, unlike a standard warranty that comes with an appliance, home warranties cover a wide variety of appliances that can be customized depending on your needs. When signing up for a home warranty or receiving an initial quote, you will be asked to fill in basic information about the location of your home and which appliances you want to cover. Most home warranty companies like Choice Home Warranty, Select Home Warranty, or American Home Shield, offer a choice of several plans with options to add appliances based on need. These home warranty companies will charge an annual contract fee for yearly coverage and a small service fee when they need to send someone to repair or replace an appliance. Typically home warranty companies work with certified local technicians who work quickly and efficiently to help ensure your home is back in working order.
What appliances do home warranties cover?
As mentioned, home warranty coverage varies from company to company and there is no one set item list that all home warranties cover. In general, it's best to review your contract and make sure all your essential appliances are listed.

In general home warranties may cover some of these items and more:
Central heating systems
Air conditioning systems
Electrical systems
Plumbing systems
Washing machines and dryers
Microwaves
Dishwashers
Refrigerators
Ovens and stove-tops
Why would you need a home warranty?
As a homeowner, you never know when your essential systems or appliances may break, and repairing them can be both time-consuming and extremely costly. Home warranties are there to offer peace of mind by ensuring you'll be taken care of by certified professionals when the unexpected occurs.
What's the difference between a home warranty and home insurance?
Home warranties differ from home insurance plans in that home warranties cover appliances and systems that break due to wear and tear, while home insurance policies protect your home from losses or damages caused by natural disasters, fire, theft, and more. Home insurance plans cover the structure of your home in such cases, so if you have broken windows, doors, water damage, etc. a home insurance plan will have you covered. In other words, if you have an air conditioner that is leaking and causing water damage in your home, a home warranty plan will cover the cost of fixing the AC. In contrast, a home insurance plan will cover the cost of fixing whatever was damaged by the water.
Who are home warranties for?
Typically home warranty plans are purchased by homeowners who want to ensure they are covered in case of a breakdown. However, others can benefit from the services a home warranty provides. Landlords who have purchased a home and are renting it out should strongly consider purchasing a home warranty plan. As a landlord, the last thing you need is for a tenant to be without a heater, fridge, or even electricity. You'll find yourself scrambling to find the proper technician without knowing how much you'll have to pay out-of-pocket. A home warranty provides you with peace of mind and is a significant selling point for a tenant when considering homes.

Real estate agents can also benefit from home warranty plans and many agents will purchase a home warranty to protect the buyer. This can be done as a gift as a way to say thank you for their business. Moving into a new home with a home warranty already in place provides the buyer with peace of mind knowing there won't be unexpected costs to fix systems or appliances.
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